Shipping Policy
This Shipping Policy applies to all orders placed on https://krunalperfumery.com/ and is subject to the Terms and Conditions of DEVARSH SALES.
1. Shipping Coverage
We currently ship across India.
Orders are delivered to the shipping address provided by the customer at checkout.
2. Order Processing Time
Orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
3. Shipping & Delivery Time
Standard delivery time is 3–7 business days, depending on the delivery location and courier partner.
Delivery timelines are indicative and may vary due to factors beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout.
Any promotional free-shipping offers will be clearly mentioned on the Website.
5. Packaging
All products are securely packed to prevent damage during transit.
As we sell empty perfume bottles, we use protective packaging to reduce the risk of breakage.
6. Order Tracking
Tracking details will be shared via SMS or email once the order is shipped.
Customers can track their shipment using the courier partner’s tracking link.
7. Delivery Delays
DEVARSH SALES is not responsible for delays caused by:
Courier or logistics partner issues
Weather conditions
Natural disasters
Government restrictions
Incorrect or incomplete delivery address provided by the customer
8. Failed or Returned Deliveries
If delivery fails due to incorrect address, unreachable customer, or refusal to accept the package, reshipping charges may apply.
DEVARSH SALES will not be liable for loss due to incorrect customer information.
9. Damaged Shipments
In case of a damaged product during transit, customers must notify us within 24 hours of delivery with clear photos or videos for verification.
Claims raised after this period may not be accepted.
10. Contact Us
For shipping-related queries, contact us:
📧 Email: krunalperfumery@gmail.com
📞 Phone: +91 8140311023